• At this time, I feel I am being misled and mistreated. Despite multiple phone calls and escalations, I however don't have clarity on my bargains or a fair resolution to my problems.
Also, our telephone line to the house came down inside a windstorm one other night time, as did our neighbors. We do not utilize a landline anymore, though the cable is in the road and still connected on your home finish. I advised that They simply take out it absolutely. They said as I didn't have an Energetic landline, they would not ship a technician out to scrub up the wire in the course of the street.
@Oleginza Wrote: I termed Telus CS at 8.55AM Mountain time plus they hanged up on me, stating which i need to simply call throughout "regular Business hrs". Is that this for real?
Basically form the main points of your inquiry within a information and it will be sent to some human agent. Messaging Here's asynchronous (non-Are living), in order to close the application or go regarding your working day though the agent is effective in direction of locating you a resolution.
I needed to Speak to CS nowadays with Chat as well as department I would like to speak to is just accessible by mobile phone. The CS on Chat arranged a call back again at an arranged time slot. When that Office called me later I bought everything sorted out.
in the Black Friday i named Telus for getting me a completely new cell line for my daughter if there is a deal like i obtained Earlier for my other kids being a loyal customer with Telus.
Payment impacting variations will require a telephone contact but before doing that, have you tried using the payment arrangement options on the internet?
• I spoke to several agents, which includes Maria and Regal, who couldn't provide clarity or escalate my circumstance as requested.
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I will terminate the many services dwelling and mobile with Telus and explain to my family and friends to take action, that was the Telus technical support worst knowledge I received with Telus
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@Oleginza Wrote: I called Telus CS at 8.55AM Mountain time and they hanged up on me, saying which i need to contact for the duration of "frequent Workplace several hours". Is that this for genuine?
My specialist is an extremely affected person person. He taught me how to repair my problem in various easy measures. What’s additional, he guided me by every single stage, from time to time more than after. I'm certainly grateful!
The TELUS workforce acknowledges that our work spans several Territories and Treaty parts and we are grateful for the standard Knowledge Keepers and Elders who are with us nowadays, whoever has long gone just before us and also the youth that encourage us.
I’ve hardly ever used this type of service ahead of, but it was simple and really handy. I spotted that my situation was about to damage my whole holiday, and you also basically saved me.